I explained out of courtesy I am letting you know I have reported the company to my bank and they will be contacting the authorities if nobody has replied after 15 days. I called back but they didn’t answer, I withheld my number and amazingly they answered. Contacted distribution unit in Ipswich and they claimed to not know anything about Flamingo!! When I questioned them about distributing items for a company they know nothing about they put the phone down. No returns slip, sent 5 emails & no response. Terrible quality, sweatshirt was almost see through the fabric was so thin and I’m sure I could have powered a light bulb with the static. Ordered 3 items, looked great in the pics but when they arrived they were a disgrace.